Payment Options Georgia Natural Gas, Your Gas Company
 

Georgia Natural Gas Makes Paying Your Gas Bill Easy

Running short on time? Want to spend less time paying bills and more time doing the things that truly matter to you? Georgia Natural Gas understands. That’s why we offer several convenient ways to pay your monthly natural gas bill.

Before you decide how to pay your bill, remember that payment in full is due on or before the due date shown on your bill. The number of days between the bill date and the due date may vary, but you’ll always have at least 20 days from the date GNG mails you the bill before payment is due.

Simply choose the payment option that best suits your needs.

  • Online through your checking or savings account. Save time by paying online. This service is available nearly 24 hours a day, seven days a week, and it’s easy to register. You must have a copy of a recent GNG bill so you can enter your account number, name and address exactly as they appear on your bill. Your online payment can take up to five business days to process.

    Register for online services.

  • Check or money order by mail – To pay by mail, please mail a check or money order in the reply envelope provided with your gas bill to GNG’s payment address:

    Georgia Natural Gas
    PO BOX 105445
    Atlanta, GA 30348-5445

    Allow at least seven business days for mail delivery of your payment.
  • Third-party Payment stations – Pay your bill in person at an authorized Western Union® agent location. Call 1-800-551-8001, option 1 to find the authorized Western Union agent location nearest you. Western Union assesses a processing fee for each transaction. Please note that your payment may take up to seven business days to be processed.
  • Telephone payment – With SpeedPay® automated payment service, you can pay your gas bill by telephone 24 hours a day. Just call 1-800-218-4926 and follow the recorded instructions. SpeedPay® accepts a check or Visa, MasterCard, Discover Card or certain ATM/debit cards. SpeedPay® assesses a processing fee for each transaction. Your check may take up to five business days to be processed; your credit card payment may take up to two business days to be processed.
  • Automatic bank draft – GNG’s bank draft payment plan automatically withdraws the amount due from your financial institution. Your account will be debited on or near the due date printed on your bill, unless that date is a holiday or a weekend. In those instances, your account will be debited the next business day.

    To sign up, call GNG for an application (770-850-6200 inside metro Atlanta or 1-877-850-6200 toll-free outside Atlanta), download an application (68 KB, PDF) to mail or fax to us, or or use Online Customer Care and apply online.

Budget Billing Plan
We also offer our customers a way to make their monthly payments for gas service more uniform throughout the year. Under the Budget Billing Plan, we establish a monthly budget payment based on a customer’s estimated cost of gas service over 12 billing cycles. In colder winter months, when gas bills typically are higher, customers on the plan usually underpay their monthly gas charges. In the summer months, when gas bills typically are lower, customers on the plan pay more than their actual monthly gas usage.

At least once a year we calculate the difference between the budgeted amount paid and the actual usage for that period. This difference, called a variance, can be either a debit or a credit. We use that variance to help calculate a new monthly payment for the next budget period.

Please note that GNG reserves the right to limit the availability of the Budget Billing Plan.

For more details, see our Budget Billing Plan page.