| Its Easy to Take Georgia Natural
Gas With You
Whether youre moving to another Georgia city or just around the corner, youll have to make many stressful decisions. At Georgia Natural Gas (GNG), we understand the challenges of changing where you live or where your business is located. We want to help make your move as simple as possible.
If youre already a GNG customer, chances are good that we can continue serving you. (If youre not sure whether you are relocating to an area GNG serves, give us a call.) To transfer service to your new location, you must notify us at least 10 business days before your move by calling our Customer Care Center at 770-850-6200 (inside Atlanta) or 1-877-850-6200 (toll-free outside Atlanta) 5 a.m.midnight MondayFriday and 7 a.m.7 p.m. Saturday.
When you call, you can specify when you want gas service disconnected at your current residence or business. If you are a residential customer and are currently on a fixed rate plan, please note that you cannot take your current fixed rate with you when you move. You can review your options for variable and fixed rate price plans on our Price Plans page. (Our Terms and Conditions of Service are available online for your review.)
If you are not currently a GNG customer,
we want to be Your Gas Company.SM
We invite you to join the more than a half-million Georgians who have made
GNG the states leading natural gas marketer.
Enroll
now with GNG! For a limited time, we are
waiving the $7.50 Marketer Switch Fee (if applicable).
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Here are just some of the benefits you get when you enroll
with GNG:
- Competitive price plans We offer variable and fixed rate price plans, so its easy to find a plan that fits your needs. Under a variable plan, the rates change as the market changes. A fixed plan allows you to lock in a rate for a specified period. See our Price Plans page for more details.
- Easy payment options You can send us a check or money order by mail, pay by phone, or use one of our convenient pay stations. We also offer a Budget Billing Plan, which helps make your monthly gas payments more uniform throughout the year. More information is available on our Payment Options page.
- Outstanding customer
service Our Interactive Voice Response
system is available 24 hours a day, seven days a week, to provide you such information
as your account balance and the last payment made, as well as much more. Or you
can call during our Customer Care Centers regular hours, 5 a.m.-midnight
Monday-Friday and 7 a.m.-7 p.m. Saturday. Just call 770-850-6200 (inside Atlanta)
or 1-877-850-6200 (toll-free outside Atlanta). Our friendly, knowledgeable customer
care representatives will be glad to assist you.
Let GNG Be Your Moving Partner
Packing boxes and making moving arrangements can be confusing at best. To help simplify your life during your move, here are two great resources that will make your move more enjoyable.
- Dont forget any steps during your move. Use this detailed checklist.
- Every mover can benefit from reviewing important reminders and helpful shortcuts to make a move easier. Make your move easier with these essential tips.
In addition, the following links also may be helpful during your move:
For more detailed information, select one of the following
choices, and you’ll be on your way to a smoother move:
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